Loyalty

Loyalty in Tablescale starts with the Digital Loyalty Pass. Guests join your program via a public sign-up page, add a pass to Apple Wallet or Google Wallet, and collect stamps on each visit. Staff stamp or redeem cards by scanning the guest's QR code from the Loyalty dashboard.

Open Loyalty from the side navigation. You land on the Digital Loyalty Pass dashboard, where you can see enrollment and activity stats, download or copy the sign-up QR and link, scan guest passes, and open pass settings or the customer list.

Share the sign-up QR code or link from the dashboard. Guests enter their details on the public page, join your program, and get a stamp card they can save to their wallet. Display the QR in-venue or share the link online so new members can enroll themselves.

After signing up, guests can add their card to Apple Wallet or Google Wallet. The pass shows stamp progress and a QR code for staff to scan. When stamps change, wallet passes can update so guests always see the latest count on their device.

Use Scan QR on the dashboard to open the camera and scan a guest's pass. When a card is found, add a stamp or redeem a reward if they have reached the required stamp count. Recent activity on the dashboard lists stamps, redemptions, and corrections so your team can follow what happened.

In Pass Settings you can turn on Secure QR. Each QR is signed with a short-lived token so screenshots of an old code cannot be reused. Guests must show the live QR on their device. If a scan fails while Secure QR is on, staff see a reminder that screenshots are not accepted.

Configure how many stamps are needed for a reward, the stamp icon style, pass logo, brand color, and optional expiry for inactive cards. Changes save automatically and are reflected on new wallet passes and the pass preview in settings.

Open Customers from the Digital Loyalty Pass dashboard to browse enrolled guests, search the list, and open a customer profile. Each profile shows stamp progress, redemptions, and stamp history. From activity or a profile you can correct stamp counts when a mistake needs fixing (a note is required).